Move-In Day Services

“Do the right thing, always.” We live by this motto. Here at OC, we want to ensure that our clients are taken care of every step of the way from sales to install to maintenance. We are committed to excellence and providing quality service to our customers beyond the furniture install. Office Creations has a dedicated team of service professionals who will provide assistance with warranties, maintenance, and replacement parts when needed.

Post Install

We provide on-site support during the first day or two of move in, to assist with any furniture concerns such as: missing keys, quick furniture adjustments, etc. We also understand the multi-function ergo features on new furniture can be confusing and difficult for the end-user to set correctly. We work with our vendors to provide a representative to walk the end-users through all of the features of their new furniture and assure they are comfortable with how to make adjustments and understand the optimal settings for them! From our install leads, to our vendor reps, to ergo specialists, we ensure your company has the direction and support they need to acclimate to their new ergo furniture quickly and comfortably!

Service Plans

We offer an extended service plan, with regularly scheduled visits from our technician to respond to any post-install concerns, including, but not limited to: door/drawer adjustments, on-site repairs, cleaning, maintenance, asset management, inventory management and small scale furniture reallocation. Our service manager will help develop the best service plan for your needs! Our installation and service team offers a wide range of services to better serve our clients and protect the life of your furniture investment:

• Furniture Maintenance Programs
• Furniture Repair
• Product Inventory Assessment
• Parts Procurement
• Orientation And Training Programs
• Ergonomic Consultation
• Furniture Design Services
• Project Management Services
• Reconfiguration
• Cleaning Services
• Furniture Refurbishment
• Asset Inventory Management
• Asset Disposal And Brokerage
• Warehousing
• Move And Relocation
• Workplace Advisory Consultation
• Corporate Standards Programs
• Orientation And Training Programs
• Quick Ship Programs
• Furniture Rental And Leasing
• Systems Product Technical Support